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The Future of Workplace Happiness:

Sistema 3 minutes read • October 16, 2024

How AI and Automations Can Transform Well-Being

Happiness at work has long been a central human pursuit, deeply ingrained in our history and values. The American Declaration of Independence enshrines "the pursuit of happiness" as a fundamental right. Yet, achieving happiness at work has often been elusive, particularly as historical shifts, like the Industrial Revolution, transformed how we experience work.


The Industrial Revolution marked a significant shift in work life. With factories and mechanization, the personal connection to work diminished. Workers became cogs in a machine, performing repetitive tasks with little visibility of the outcomes or personal fulfillment. This loss of meaning led to widespread dissatisfaction and unhappiness.

Fast forward to today, and while technology has introduced greater flexibility, it has also presented new challenges—one of which is "time confetti." Despite having more free time, many find their days fragmented by constant distractions from smartphones, social media, and incessant notifications. This fragmentation makes it difficult to enjoy meaningful work or uninterrupted leisure.


Recent researches show that only 15-20% of our happiness is within our control, given the influence of genetics and circumstances. Still, this offers a significant opportunity to shape a happier life through our choices. Also, in order to increase happiness at work, there are so many different approaches. 

For instance; one way to improve happiness is through job crafting—reshaping one's role to align better with personal values and interests. By focusing on fulfilling tasks, employees can transform their work into a source of personal satisfaction and purpose. Job crafting counters the effects of time confetti by promoting more meaningful and focused work.


In addition to classical methods, this is where Artificial Intelligence (AI), Intelligent Automation and Robotic Process Automation (RPA) come into play. These technologies hold the potential to be pioneers in maximizing employee happiness:


  1. Reducing Mundane Tasks: Automation takes over repetitive administrative tasks, freeing employees to focus on more meaningful, strategic work. This shift allows workers to engage in activities that align with their strengths and interests, enhancing job satisfaction.
  2. Combating Time Confetti: AI tools streamline workflows and reduce time fragmentation. By automating routine processes, employees can enjoy longer, uninterrupted periods of focused work, improving their productivity and personal satisfaction.
  3. Fostering Social Connections: With routine tasks automated, employees have more time to build and nurture social relationships. According to research from Yale University, strong social connections are critical for long-term happiness and well-being.
  4. Personalizing Work Experiences: Intelligent automation can adapt to individual preferences, creating customized work experiences that align with personal goals and values. This level of personalization supports job crafting, helping employees find greater meaning in their roles.


Moreover, achieving these transformative benefits often requires a thorough business process analysis and design. Understanding the flow of tasks and identifying areas where AI and automations can be effectively integrated is crucial to maximizing their impact on employee well-being. In many cases, partnering with an external expert can provide valuable insights and help organizations tailor these solutions to their specific needs, ensuring a smoother transition and better results.


As businesses increasingly integrate AI and automations, the future of work appears promising. These technologies offer not only greater efficiency but also the potential to enhance employee well-being. By reducing time fragmentation, enabling job crafting, and fostering stronger social connections, AI and automation can help create more fulfilling work environments.


The journey to workplace happiness has evolved from the challenges of the Industrial Revolution to the opportunities presented by modern technology. Embracing AI and automations allows companies to tackle time confetti, support meaningful work, and build stronger social ties. The future of work is about more than productivity—it’s about creating environments where employees can thrive and find true satisfaction.

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