Training and Execution

TRAINING AND EXECUTION

Training is the bridge between Strategy and Execution. Training gives all level of employees a clear understanding of their responsibilities, the knowledge and skills they need to do their job and prepare them for the future roles.

There are many reasons for training: Onboarding / Orientation, role and career flexibility, new technologies, new products / services, change management are just to name a few.

To improve execution capacity of an organization, training and development programs:

Convey at a minimum job-related knowledge to your staff
Advance soft and hard skills systematically
Improve the employee experience and engagement, which in turn improves retention and loyalty
Improve productivity and performance
Prepare the workforce that can achieve the strategic objectives and carries the organization into the future vision

Like everything else training also gets its share of change and requirement for quick and relevant adaptation. And the main challenge is to retain the learnings and apply to the day-to-day work for an employee. Gartner TalentNeuron™ reveals very interesting insights in this subject:

That’s why organizations are moving towards creating a culture that empowers connected learners.

A connected learner has a personal interest in a topic, a supportive relationship with their peers and supervisors and is given real-world opportunities to expand their skills. This creates a huge difference in learning ability, loyalty to the organization, engagement and finally performance.

In this context, Sistema provides full services below in order to cover Training and Execution needs of organizations:

- Implementation Planning, Project Management and Follow - Up

- Design and Delivery of Process & Systems Trainings

Although it is possible to design and deliver process and systems trainings separately (and we do if needed), our recommended approach is to have these together.
Our methodology involves training the staff regarding main elements of the process, business rules and governance structure first to provide the context. And then embedding the systems related sections where the tools / systems used to support the respective process makes it easier for the participants to connect these two worlds.
Providing engaging and interactive trainings through online/self-paced or facilitator led or combined approaches will ensure that learnings will be transferred to day-to-day job.
Our focus is to make sure employees retain and apply the learnings and develop on top it and create the culture of connected learners.

Sistema met and exceeded our expectations.

Sistema met and exceeded our expectations. They are very professional, customer oriented, reliable, quality focused, efficient service -quick response/ turnaround time, friendly & patient, proactive and very committed. They are also transparent of charges – no hidden costs. They go the extra mile- nothing is too much trouble for them.

Çiğdem Wondergem

Global Head of Sales Training

DHL Express

Overall, the cooperation with Sistema has clearly helped us reach our business objectives

Sistema has extended top notch support in the documentation of our global processes, in the selection of appropriate e-tools and in the preparation of the supporting training programs. The end products were very well received by users and feedback was unanimously positive.

Overall, the cooperation with Sistema has clearly helped us reach our business objectives.

Mark James

Senior Vice President of Global Pricing

DHL Express